Terms & Conditions

Welcome to our online store! Please read the following conditions carefully.

PAYMENT METHODS AND PROCESSING

Profibertech currently accepts credit card and debit card (VISA and MasterCard). Orders placed on a weekend or a Spain holiday will not begin order processing until the next business day. Business days are Monday through Friday, excluding Spain holidays.

PRICES

The price of products shown excludes shipping costs. Shipping cost is a separate charge which is calculated upon post code entry.

SUPPLY OF YOUR PRODUCTS

Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.

DELIVERY OF YOUR PRODUCTS

Delivery time takes up to 30 working days from the date your payment is received. In all instances estimated delivery times will be displayed at the check out for your product. Profibertech makes every effort to deliver your Product according to the estimated delivery times. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays. Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here. We encourage you to visit the “Your Account” section on our website to view the delivery status of your Products. Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.